Every new-client enquiry answered, qualified and booked in — day or night, even when your fee earners are in court, in meetings or out of hours. No missed instructions, no voicemail, no hold music. A single missed enquiry can be an instruction worth thousands; our AI legal receptionist makes sure it never happens. The AI does not give legal advice — it captures, qualifies, books and routes.
Sound Familiar?
Sole practitioner or 30-fee-earner firm — the same three problems leak new clients to the firm at the top of the Google search results. An AI receptionist for your law firm fixes all three.
You're in court, with a client, or mid-completion when the phone rings. By the time you call back, the caller has rung the next firm on Google and been booked in. Around one in three UK businesses miss incoming calls, and roughly 69% of those callers never leave a voicemail. A single missed enquiry can be a conveyance, a probate or a PI matter worth thousands.
Solicitors are in court, in client meetings, in completions, drafting under deadline. The phone rings during all of it. Without dedicated intake, new-client calls collide with billable work — and one of them always loses. Usually the new client.
Family, criminal and PI enquiries do not respect 9-5. A full-time receptionist for the evening, weekend and bank-holiday cover costs £22,000-£28,000 a year plus NI, holiday and sickness. For most small UK firms that is unaffordable — yet every out-of-hours call that hits voicemail is gone.
What We Do
A complete AI intake front desk for your law firm. The AI legal receptionist answers the phone 24/7, the AI chat intake covers your website and messengers, and intake workflow automation keeps every consultation, reminder and follow-up running on its own. The AI never gives legal advice — it captures, qualifies, books and routes.
Try It Yourself
Do not take our word for it. Call the demo number and hear our AI handle a real intake call. The agent stack on this demo is the same one we deploy for every legal client — this particular configuration runs a personal-injury intake flow.
Open a live AI chat demo running on a real UK client site. See how it greets, captures details and books — the same pattern we deploy as AI chat intake for law firms.
Ring this number and have a real conversation with our AI. Describe an accident, ask about a consultation or test urgent routing — hear exactly what your callers would experience on a personal-injury intake configuration.
Available 24/7 • Powered by Retell AI • Live demo
The AI legal receptionist stack we deploy
The legal receptionist we build for your firm uses the same production AI voice + chat intake stack already running for live UK businesses — answering inbound calls, capturing caller and matter details, qualifying by practice area, booking consultations into your diary and flagging urgent matters in real time. The AI does not give legal advice. Call the demo number above to hear it. Flagged for Andy: replace with a named law-firm reference once one is live.
How It Works
No jargon, no hassle. We handle the technical side so your fee earners stay focused on the work that bills.
We learn how your firm works — practice areas, call volume, intake process, conflict-check protocol, urgent-matter routing. Sole practitioner or 30-fee-earner firm, we tailor the AI legal receptionist to fit your workflow.
We configure the AI voice agent with your firm's name, practice areas, qualifying questions, fee guidance and diary. We train it on your intake script and integrate it with your calendar and (where supported) your case-management system. We test it thoroughly before it takes a single live call.
We port your existing number or set up call forwarding so the AI catches what your fee earners cannot. Within days you have 24/7 client intake, consultation booking and matter qualification — without changing how the firm runs.
Who We Help
Whatever your firm's mix of practice areas, we tailor the AI legal receptionist's qualifying questions and routing rules to match. These are the areas we most commonly deploy intake flows for.
24/7 quote enquiries, sale + purchase intake, fee-estimate triage, no chains lost to voicemail
Sensitive initial intake, urgent enquiries (children, injunctions) routed straight to a duty fee earner
RTA + EL/PL intake at the moment the caller is most likely to instruct — 24/7, qualified by claim type
Out-of-hours callouts, police-station enquiries, urgent escalation to your duty solicitor by call or text
Visa, settlement and asylum intake including out-of-UK-hours callers; consultation booking
Bereaved-caller-friendly intake, will + LPA enquiries, estate-admin enquiries qualified and routed
Claimant and respondent intake, tribunal-deadline triage, urgent dismissal enquiries
B2B enquiries qualified by deal type, value bracket and urgency, then routed to the right partner
Why Choose Us
We do not sell generic chatbots. We build an AI legal receptionist configured for your firm — trained on your practice areas, your intake script, your fee guidance and your case-management system.
Every AI legal receptionist we deploy is configured for the firm it serves — practice areas, intake script, fee guidance, conflict-check protocol and urgent-matter routing. It speaks legal-intake language and routes to the right fee earner. It never gives legal advice.
Antek Automation was founded by Andy Norman, who brings 30+ years in UK field service — from field engineer to service management. We have built voice + intake systems for regulated and professional-services businesses across the UK.
We build on Retell AI — the leading voice AI platform — so your firm gets enterprise-grade natural speech technology at small-firm prices.
Caller data, transcripts and intake records are handled confidentially with access controls, configurable retention and a clear data-processing agreement on request. Built to UK GDPR standards. Note: we are not an SRA-regulated entity — your firm remains the data controller for client-facing compliance.
Meet the founder
Built by Andy Norman, founder of Antek Automation. After 30+ years in field service — from field engineer to service management — Andy builds AI voice agents and client-intake systems for UK businesses, as a Certified Retell AI Partner.
FAQ
Everything UK solicitors and law firms want to know about an AI legal receptionist and AI voice agent for client intake — what it does, what it does not do, and how it stays confidential.
Get Started
Ready to stop missing leads? Send us a message or book directly into our calendar — whichever suits you.
AI Receptionist for Law Firms is the UK-wide AI legal receptionist + client-intake service from Antek Automation. We build an AI voice agent and AI phone receptionist for UK law firms — answering inbound calls 24/7, capturing caller and matter details, qualifying enquiries by practice area (conveyancing, family, personal injury, criminal defence, immigration, wills and probate, employment, commercial and corporate), booking consultations into Google Calendar or Outlook, pushing intake records into legal case-management systems such as Clio and LEAP where supported, and routing urgent matters to a duty fee earner. The AI does not give legal advice — it captures, qualifies, books and routes. Calls and transcripts are handled confidentially with caller-data access controls, configurable retention, and a clear data-processing agreement on request, built to UK GDPR standards. We are not an SRA-regulated entity; your firm remains the data controller for client-facing compliance. AI Receptionist for Law Firms is part of Antek Automation, a Certified Retell AI Partner founded by Andy Norman, who brings over 30 years' experience in UK field service. Sister site: aivoiceagentreceptionist.co.uk.